“The Community Impact Unit (CIU) commenced in October 2023 and immediately began addressing quality of life issues, city-wide, strongly focusing on the downtown area. The CIU blends a mixture of pro-active law enforcement with compassionate interactions for those who are in need of assistance. During a routine day, the CIU interacts with residents, businesses and visitors of Framingham collaborating with other city departments and community partners to address issues which will improve the quality of life and safety of all those who live, work, and play in Framingham. The CIU is also focused on responding to complex calls for service which need a specific, specialized, long-term outcome which may not be possible on a regular call for service.”
-document titled ‘CIU State of the City’ by Jason Ball 1/23/2024
